This practice aims to make a difference – and, while we need to ‘keep our doors open’; profit is not our primary focus.
For this reason, we build as many ways as possible for people to access our help. People can access us directly, be referred, or take up opportunities funded through different agencies with whom we have active partnerships. At different periods, we are even been able to see clients in extreme financial circumstances - using an individualised mixture of payment options and/or trainee-therapist involvement.
So far no one has been unable to access our assistance and we encourage everyone to enquire if they think our services may be of benefit. Our focus is on mutual respect and we’ve always managed to find a way that works for us and our clients. Our clients know that they always get honourably treated.
Services are provided according to need in the most suitable environment available. This means that appointments are conducted both at the practice and via home visits and most rehabilitation sessions are in context where the function is required (at work, shopping centre, home etc). The Occupational Therapists at Enable can go to clients as necessary.
Also, our staff are involved in voluntary work in the mental health and/or occupational therapy sector: including participation in relevant peak organisations, and the involvement in many projects that are aimed at improving services available in our community.
We always keep our eye on our primary focus: that we seek to enable (restore or develop) a competent, balanced, and meaningful life that suits the specific needs and context of each person referred to our service. For this to occur:
- our rapport with clients is paramount,
- our understanding of theories/principles/techniques of rehabilitation vital, and
- our innovativeness in applying these effectively is absolutely essential.